KPIs management Workshop

About this course

Master the fundamentals of healthcare Key Performance Indicators (KPIs) through a practical, hands-on workshop. Learn how to develop evidence-based indicators, define numerators and denominators, create data collection tools, perform statistical analysis, interpret trends, validate data according to JCI standards, and prepare professional KPI reports and dashboards. The course includes real healthcare examples covering patient safety, laboratory, medical, and nursing indicators, enabling participants to confidently implement and improve performance measurement systems within their organizations.